What does A2P 10DLC register?
The process covers two connected records. A brand record identifies the business. A campaign record describes why messages are sent, how people opt in, how they get help, how they opt out, and what sample messages look like. Approved numbers are then associated with that campaign through a messaging service.
Which sender types sit outside 10DLC?
| Sender | Typical use | Registration path |
|---|---|---|
| 10-digit long code | Local-looking business messaging | A2P 10DLC for application traffic to US recipients |
| Toll-free | National two-way or service messaging | Separate toll-free verification |
| Short code | High-volume branded programs | Separate carrier provisioning |
| Alphanumeric ID | Branded sender in supported markets | Country-specific; unavailable for US traffic |
What evidence should you collect first?
- Legal business name, registration ID, address, entity type, and authorized representative.
- Website, public privacy policy, public terms, and consistent brand contact details.
- Campaign purpose, expected content, two representative messages, and sender identity.
- Opt-in location, disclosure copy, screenshots, confirmation behavior, HELP response, and STOP handling.
- Messaging service, phone number, provider account owner, and internal launch approver.
How long does review take?
Twilio's current quickstart warns that campaign reviews can take 10 to 15 days. That estimate can change and is not an approval promise. Build the review queue into the launch schedule, answer requests for more information carefully, and avoid sending application traffic from the number before the required approvals are in place.
Why do privacy and terms pages matter in 2026?
Twilio requires public privacy-policy and terms-and-conditions URLs for new A2P campaign registrations submitted through its API from June 30, 2026. Both pages need to load publicly. They should identify the business and describe relevant data and messaging practices consistently with the application.
What does registration not do?
Registration does not grant consent, approve every future message, settle TCPA interpretation, or guarantee delivery. It is one control in a larger program. Maintain consent evidence, honor opt-outs, use the approved campaign purpose, monitor provider status, and ask qualified counsel to review the laws that apply to your business and audience.
For hands-on preparation, see A2P registration support. Connect the sender work to SMS compliance operations and the opt-in checklist.